REFUND/RETURN POLICY

If you get any troubles with your order, please contact us first.  

If we receive the wrong address given for delivery, please contact the individual at the address; the parcel can be sent back to us unopened before taking it to the post office and writing a “refused, return to sender.”  We cannot cover wrong address re-shipments. 

Please make sure you input the address correctly. Make sure the address is perfect, as well as the apartment or suite number and buzzer number, if required for entry.

To be eligible for a refund, your parcel must NOT be in processing or must NOT still be in transit. You will receive email updates, or we will refund upon return of the items.

MONEY-BACK Guarantee

Yes, we have a money-back guarantee. If for any reason you are not satisfied we stand to our word. 

We do not accept returns after 60 days.   

Once a return has been received at the warehouse, we will refund your payment method. Shipping and return shipment costs (if any) are non-refundable. 

All parcels are shipped securely and in a fashion that guarantees safe entrance. But for any reason, this is not the case, then please email us then we will work along with you to get the problem fixed.